Cancel Koala Crate membership and getting money back

Cancel Koala Crate membership and getting money back

Are you in the same boat as many other customers who also have had money charged on their credit card from Koala Crate?

Often customers of Koala Crate have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from Koala Crate? It can often be extremely difficult and frustrating trying to get the money back once Koala Crate has taken them from your account.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • It might be difficuelt getting a new credit card
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Koala Crate revoked
  • Your bank might impose a fee that you will have to pay
  • Your bank might require that you provide documentation that you dont have

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Koala Crate within 3-4 days. We know the process and have dealt with Koala Crate before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Koala Crate, then just fill out the form below and we will start the process:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.