Do you have an unauthorized charge from Umba Box on your card?

Do you have an unauthorized charge from Umba Box on your card?

Have you like many other customers from Umba Box also been charged money on your credit card that you have not authorized?

Often customers of Umba Box have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from Umba Box? Often customers find that it can be extremely difficult having their money returned to their accounts once Umba Box has taken them.

A chargeback with your bank might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might impose a fee that you will have to pay
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might require that you provide documentation that you dont have

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Umba Box within 3-4 days. We know the process and have dealt with Umba Box before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Umba Box, then just fill out the form below and we will start the process:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.