Guide: Get a refund from Netflix

Guide: Get a refund from Netflix

Are you in the same boat as many other customers who also have had money charged on their credit card from Netflix?

Netflix have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is it realistic that you can get your money back from Netflix? It can often be extremely difficult and frustrating trying to get the money back once Netflix has taken them from your account.

Why you should not do a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might impose a fee that you will have to pay

We can help you get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Netflix about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

121 Replies to “Guide: Get a refund from Netflix”

  1. Hi,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Prashant

  2. I accidently subscribed to paid netflix account while i was trying monthly free trial i did not notice that i was not eligible for free trial
    Please help me i really need refund

  3. When I login in the process it showed premium in advance for free trial so I paid but instantly got sms that my money deducted .What should I do to get the money back.plz response ASAP

  4. I tried the free trial and then I cancelled my membership,but what’s the problem you may ask,I did make sure that the membership is cancelled and all but they still charged me for the next month like C MON,I really want my money back from these guys!

  5. Hi,
    I had taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs800 Indian rupees has been deducted from my account without any notice for 1 month.I’m in need of that money pls help me.
    Please help me to get my refund money back to my account.

    Thanks,
    RITHWIK

  6. Hello,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs800 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Kuldeep

  7. Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs800 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Kuldeep

  8. Hii…
    My name is suresh. I have taken a one month free trial of netflix of 800rs(indian rupee). But it is debited from my account. So please help me to get my money back.

  9. Hi,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Murtaza

  10. I was unexpectedly charged with 800Rs by Netflix, i dont want to continue. please refund my money. I am expecting a soon reply

  11. Hi there, I have used the free trial on Netflix for a month. I cancelled the same but even before the billing period ends I started another free trial unfortunately with the same card used previously. I realise now it has been charged. I need refund. Please help me.

  12. I thought it was free trial but my money has charged I don’t need this app just gave back my money
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs500 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

  13. Netflix said I would get 1 month free but when I checked my balance it went down $20 which means I was charged for my “free” trial

  14. Hell sir actually I was tried for free trial but you charged me….so i requesting you to please redund my money.

  15. I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.The amount of 800 Rs Indian rupees has been deducted from my account.
    Please help me to get my refund money back to my account.

  16. Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of 800 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

  17. kindly help me out I was trying the 30 days trial I was unable to view it and now Netflix had deducted my money and the money is for my school fee please help me out

  18. i want my money refund back i just made netflix account yesterday on 28/05/2019. i choose one month trial but some how they deducted my money

  19. I only want to check Netflix for 30 day then I think but after 30 I reopen and then after some time it takes money without permission on phone it directly cuts off my money.

  20. Hello
    I took a one month free trial. Later I dint get any intimation like otp that they are taking my amount . I thought to unsubscribe the plan. Now they deducted my amount.please refund my amount..

  21. In netflix it gives the facility that you can use it for the first month free and I used but my money was deducted and I talked to customer care and he did not return the money to me

  22. Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

  23. I accidently subscribed to paid netflix account while i was trying monthly free trial i did not notice that i was not eligible for free trial
    Please help me i really need refund
    I am seeing multiple charges from netflix and after checking my paid bill was not reflected on mya account. Please help me

  24. I read 1 month free trial.. That’s why i install Netflix.. Cause i want to try for Netflix 1st time.. Bt my money is debited from my account i want my money its around 790.rs..i want to complain about it fraud Netflix.. They only loot people from chip adds

  25. I payed for one month subscription by mistake, and I want my money back, it was a premium membership, thank you.

  26. I payed 12euro for premim ULTRA HD and i didnt wanted to,i wanted to have free trial for 30days to try Netflix first,and then if i like it,i would continue to use it..So i hope to get my money back

  27. Hi,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

  28. Hi,
    I had taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Preeti

  29. Hi,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks

    Sejal

  30. I bought Netflix for a month and when it come to cancelling it near the end of the month it wouldn’t let me so I took money out my account

  31. Hi,
    Today I have taken a 1-month free trail subscription on Netflix and for this they are asking to add some payment method for the future deduction references to continue using this subscription services.But the money of Rs799 Indian rupees has been deducted from my account that time itself however the services is free trail for 1 month.
    Please help me to get my refund money back to my account.

    Thanks,
    Rajiv singhal