What to do if Boxtera took money from your bank account

What to do if Boxtera took money from your bank account

Do you suspect Boxtera of faul play by withdrawing money from your creditcard without authorization?

Often customers of Boxtera have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from Boxtera? Often customers find that it can be extremely difficult having their money returned to their accounts once Boxtera has taken them.

Why a chargeback might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might require that you provide documentation that you dont have
  • It might be difficuelt getting a new credit card
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will be without a credit card for a while since you bank will disable it

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Boxtera within 3-4 days. We know the process and have dealt with Boxtera before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Boxtera about your money, then just submit the form below and we will get started right away:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.