What to do if Hello Mazel took money from your account

What to do if Hello Mazel took money from your account

Do you suspect Hello Mazel of faul play by withdrawing money from your creditcard without authorization?

Often customers of Hello Mazel have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from Hello Mazel? Often customers find that it can be extremely difficult having their money returned to their accounts once Hello Mazel has taken them.

Things to consider before doing a chargeback with your bank

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might require that you provide documentation that you dont have
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will be without a credit card for a while since you bank will disable it
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Hello Mazel revoked
  • Your bank might impose a fee that you will have to pay

We will help you fight Hello Mazel to get your money back

In many cases, we typically manage to get customers their money back from Hello Mazel within 3-4 days. We know the process and have dealt with Hello Mazel before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Hello Mazel back into your account. That’s no cure, no pay!

To start the process of getting your money back, simply fill in the form below and we will get the process started!



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.