What to do if Shtrands took money from your bank account

What to do if Shtrands took money from your bank account

Have you discovered that money has been taken from your credit card from Shtrands?

Shtrands have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Shtrands? Often customers find that it can be extremely difficult having their money returned to their accounts once Shtrands has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • It might be difficuelt getting a new credit card
  • Your bank might impose a fee that you will have to pay
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Shtrands revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund

Let us help you get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Shtrands, then just fill out the form below and we will start the process:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.