Cancel membership and getting money back

Cancel membership and getting money back

Are you in the same boat as many other customers who also have had money charged on their credit card from have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is it realistic that you can get your money back from It can often be extremely difficult and frustrating trying to get the money back once has taken them from your account.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will be without a credit card for a while since you bank will disable it
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

In many cases, we can get your money back within 3-4 days

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

346 Replies to “Cancel membership and getting money back”

    1. $76.86 was taken off my bank account plus $1.58. And I will like this to be refunded back please. I Am not happy about this. So can you please refund my money back thanks.

      1. I did NOT apply for membership so can you refund my membership of $ 66.91 and cancel my membership PLEASE.

  1. I’ve not yet been charged but payment is due on the 13th of April. Can you help this not to occur

      1. i just find that 611music took $75 from my account on January1,and took me$76 on December30,please help me to get my money back

        1. 611music has been taking £48.59 every month from my credit card. The bank just called to say they have blocked it. How do I get the money back? How did they get my details? Please help if you can.

    1. je skinula sa mog bankovnog računa 01.01.2021 oko 49$ neovlašćeno i želim povraćaj novca kao i otkazivanje članstva,molim vas da mi pomognete da vratim novac i prekinem članstvo

  2. Kia Ora my name is Dayna Te Aho I have just hone through my bank statement and notice that $72 was taken from my account on the 11 of May 2018. My account number is 03-1736-0004893-25 I have stopped my debit card as I did not know that I have entered the request to join your company. I am asking to be reimbursed the full amount as I had no interest in joining up with you guys.

    Kind Regards Dayna

  3. $68.05 aus 21/05/18 + 1.41 aus 16/05/18
    I would like my mone back as this was suppose to be free

  4. I haven’t been charged but wanted to cancel my membership thanks
    Kerrianne Brotherton

      1. Acabo de revisar mi cuánta y me an cobrado 49.95 de mi cue ya por favor ayúdenme a cerrar está membresía

  5. Kia Ora, Sorry I’ve just check my bank statement and notice that $73.01 was take from my account to your company on 7 June 2018. I think that i make a mistake and I don’t know that i joining your company.
    I’m asking if you can reimbursed my money and also cancel my subscription as well because I’ve make a mistake on joining you guys.

    Thank You

  6. Please cancel my membership and reimbursed my money $73.01 was take from my bank account on 7 June 2018.

    Thank you

  7. Sorry I’m still wait for my refund and please cancel my membership as soon as possible.

    Thank you

  8. My name is Panish, I was charged with 2.25 $ on my credit card and I want to unsubscribe, so that I won’t be charged in future and request for refund

  9. Please cancel my membership, orders, and everything I have ever done in your website. STOP charging my bank account immidiately. Thx.

  10. i become a playing member about 12 mouths ago, but forgot all about till i notice multiple reaccurring charges in my account, just become aware of all this !! would apppriciate you help.

  11. I need to cancel the membership and return the money. by mistake they entered data to your site

  12. me quitaron 50 USD sin ninguna autorización y sin haber consumido nada de la pagina exijo un Reembolso

  13. Please cancell my subscription.. i dont even know that it charge me that much $67.00 a month . And idont even usethat whatever.. please cancel it..

  14. 611music charges my creditcard on monthly basis. I want to stop that, but I don’t have time on energy to try get previous payments back (it it not very easy). So can you help me to stop that “subscription”

  15. I want my god dam money you should be ashamed of yourself taking money from poor people that trusted u fuckin assholes give my dad money mother fuckers scammers

  16. I never used 611 music in my life and you take from my account 2time 49euro .. can you please delete my card and give me back my money .. 100euro .. thank you

  17. Si prega di cancellare la mia iscrizione e riavere indietro la somma che mi é stata sottratta di € 49,95

  18. Il sottoscritto ha autorizzato solo il pagamento di 1,03€ .no abbonamento ! Ritirare richiesta di 49 €.in caso contrario blocco carta e avviso la polizza postale del mio paese.

  19. Please refund me my 67$ you took from my bank account.
    I didn’t know(was not told)I would be charged almost 70$,and For nothing!I never got anything for this.

  20. They took 49.99 out off my checking account. I didn’t give them permission and how they got it i don’t know. I want my money back. I tried the bank but at first they gave me the money back but then they took it out. Cancel this now.

  21. buenas necesito que me cancelen la membresia aun no me han cobrado pero sinceramente no estoy interesada en esto espero que lo hagan

  22. I never subscribed to this. It was a mistake that in the first place. I had unsubscribed from it and now i am getting charged for something i dont have. Its taking 1.40 from my account for something i dont have. Please send my money back.

  23. My name is Alisha Hughes I have noticed that the company, 611 music have taken $70 approximately out of my account. I would like to know how to cancel my subscription and get my money back.
    I’m not impressed that this is happened and I want it solved A.s.a.p. have contacted my bank and have put a block on my card. Still highly unimpressed

  24. My name is Alisha Hughes and I have today on the 21 of December 2018 had $76.15 taken from my account from by this was unauthorised and I’m highly unimpressed that this is happened. My email address is [email protected] please email me a.s.a.p so I can cancel my subscription this is bullshit and can’t believe they can get away with this

  25. Les escribo desde Chile, Temuco.- ´Hoy 20 de Diciembre de 2018 , constate que esta pagina cargo a mi cuenta de falabella un servicio, por un total de $33.423.- , por un servicio que no contrate, rogaría soluciones y deje sin efecto dicho cobro pues acudiré a las autoridades pertinentes por dicho cobro indebido.-

  26. Hola acabo de registrarme con ustedes pero por lo menos veo no es gratis como lo mencionan ustedes así k por favor kiero k me cancelen no kiero cobros en mi tarjeta gracias

  27. $78.00 was charged to my bank account after I had cancelled my subscription. Can you please look into this and make a refund as soon as possible as this has cause major inconvenience. Your assistance would be much appreciated.


  28. Necesito que cancelen mi suscripcion, que no se cuando la hice… segun yo la realize el mes pasado, pero me volvio a salir el pago… necesito que me devuelvan mi dinero y que cancelen todo

  29. I don’t remember ever signing up with you company and I lost $73 last week which I didn’t authorize! Please, i want my back ASAP!!

  30. Me han cargado 50 euros y en marzo tienen programado hacerme otro cargo en mi tarjeta de crédito. Solo deseo anular la suscripción de y que no me hagan más cargos en mi tarjeta de crédito.
    Se supone que la suscripción de prueba era gratuita pero no había opción para anularla.

  31. Please give my money back. I leave them email and they answer me that they never have my debit card confirm and also my email.

  32. Have no idea where this charge is coming from but have had 611 music charge for last several momths. Please help get this cancelled

  33. I recently was charged $68 in my account and I would like the money returned ASAP I have no interest in what you are doing thank you very much

  34. me cobraron 49,95 dolares que yo no queria pagar o sea suscribirme en 611music quiero que me reembolsen esa plata ya que no uso sus servicios ok

  35. Please cancel as I did not join you at all and you have taken out $77 which I would like to be returned.
    Thank you
    Janine Dodson

  36. I was miss lead by the link and thought i was signing up for something eles so can i cancel my membership before i am charged

  37. 16 mag 2019

    ciao voglio recuperare questi soldi, e cosa devo fare.PAGAMENTO ON LINE 16/05/2019 12.27 18885282890 CYP N. 634725

    – € 57 ,95

  38. On March 18, 2019, charged me $1.03 for a 5 day FREE Trial Membership. Then, on March 21, 2019, only 3 Days later (not the 5 days that they say), I was charged $49.95. NOTE: I never even went to the Website, nor did I Sign Up for any Product or Services (I don’t have any LogIn information). Furthermore, on April 22, I was charged another $49.95. And now, on May 20, 2019, I was charged a third time for $49.95. For a Total of, $150.88; I only found out 3 days ago, when I was alerted by my Bank (CHASE) that my Account was OVERDRAFT (which caused another charge of $34.00, for Insufficient Charges)! So now, the Total Unauthorized Charges + Penalty Charges= $184.88. Also, I attempted to call the Customer Service number, but it never connected me? I then sent an Email, but I never received a message back?

  39. I had cancelled my membership minutes after I had started it and still have been charged twice! Please cancel my membership and refund the transactions you haw already taken.

  40. Please cancel as i already tried once i accidentally did it but i just got charged today.. Please remove my details

  41. Deseo que me devuelvan mi dinero porque se supone que es gratis 49.95 dólares de mi cuenta fue debitado sin autorización

  42. How do i cancel this membership, its took money out of my account twice and don’t even know what it is, please help

  43. 44€ on 16.7, no idea why. I need my money back, got redirected on your site and pressed X button. Thats all, please cancel if you activated anything on me and refund my money back, please?

  44. Hi, I did not download anything, I received a $ 0 trial confirmation. I would therefore want my money back, otherwise I will deal with the police

  45. Account Information:
    User ID: 19113641
    First Name: Sandra
    Last Name: Bowe
    Username: [email protected]
    IP During Registration:
    Billing Information:
    Purchase date: 09 01 2019
    Card : 4988xxxxxxxxxxxxxxx
    Expiration Date: 102021
    Zip Code: ky128aw
    Country: GB
    Order total:€0

    1. Please can you delete this post as I didn’t realise it will be going public and I don’t want my billing information seen. I have sent you another email – thanks.

  46. How can I go about cancelling my membership to I signed up by mistake last Sunday 1st September and they have already taken money from my account on the 2nd September. I have also contacted my bank as well.

  47. i want to cancel my membership at
    They already took 4 times 57.95€ of my account.

  48. Bez vedome registracie mi začali stahovat peniaze z účtu. Dvakrát po 57 eur a několikrát po 1.57. Bol bych vám zavázán keby ste to ukončili a peníze se dostali zpět na účet. Dakujem

  49. I did not discrib to 611 music I find it unreal how you can just sign people up with out their permission. I want my money back with in 3 to 4 day’s or I will take you to court.

  50. Frequently you charged money from my creditcard (amount €57,95) It started in september this year. I don’t why because i don’t know for what i am paying you! I want you to give me my money back as soon as possible!

  51. i just find that 611music took $75 from my account on January1,and took me$76 on December30,please help me to get my money back

  52. Leave My $$$$$$ alone get the H… out of My bank account. F off. I do not give anyone permission to steal My $$$$ from My bank account.

  53. Please cancel my membership and if possible refund the money they have taken. It was twice an amount of 57 Euro.

  54. I have been charged 57.95 Euros per month since June 2019 by for something I did not agree to Please cancel this subscription

  55. please cancel my membership of 611 music. I really do not know how I got on board. Twice now, I have been charged: PLEASE, I WILL APPRECIATE A REFUND OF THE FUNDS IMMEDIATELY $49.95 twice in December and January. Thank you

  56. Proszę o zwrot pieniędzy 49,95 USD,proszę o anulowanie członkostwa zostałam fałszywie poinformowana.

    1. March 10 there were lists of money and $ 49.95 from my card, please return them back and sign from your site

  57. Er is geld afgehaald zonder mijn toestemming van music611 dazr ben ik niet blij mee .kunt u me elpen het terug te krijgen aub .op 7.3.2020 van music611 afgehaald een bedrag van 57.59 euro. Ik zie een transactie nummer of iets met een +18885016610 cyp . Weet niet wat dat vetekent

  58. J’ai remarqué que la société 611 music avait prélevé environ 701.58 sur mon compte à mon père Je voudrais savoir comment annuler mon abonnement et récupérer mon argent.

  59. March 10 there were lists of money and $ 49.95 from my card, please return them back and sign from your site

  60. Please cancel my membership by Ich kündige meine Mitgliedschaft,bitte um Verständnis.03.04.2020

  61. My credit card was not only charged the small amount promised to establish it is a legit card but also AUS$78 which was not mentioned and I did not agree to. This was done by There supposed wonderful Camelot looks like c to d grade movies leaving me very unimpressed.

  62. Hello I need your help ? I don’t remember doing anything link to this website but recently you charge me money twice. I don’t know how my account get connected with you. Can you please help me.


  64. Pls cancelled my membership to 611 music .com any body know how to canclled,they take my credit card 80us$ i am not subrived this fucking scam.

  65. $79.05was taken off my bank account And I will like this to be refunded back please. I Am not happy about this. So can you please refund my money back thanks.

  66. Bonjour , je souhaiterais savoir comment résilier mon abonnement à car ils prélèvent de l’argent sur ma carte de crédit. Pourriez-vous me dire comment faire pour les démarches .

  67. has access to my credit card and has been charging my account for some months, the latest amount being $89.33 (64.95 US dollars.

  68. Hi there. Jessica Lang here.
    Can u please help me obtain refund/s and cancel my membership with whatever whoever they are. I am unaware of signing up with this mob. Hope to hear from you soon. [email protected].

  69. Please cancel with immediate effect the account registered under user id20496402 this is only the first day of the free trial period 17/10/2020 so no charges are required either now or in the future

  70. This music has taken my money without my approval I need it back and unsubscribe me from this ripoff so please refund me

  71. Please cancel the service that I was unknowingly going to try out.. Text me a copy of the cancellation receipt. Thanks

  72. Suddenly I have a subscription from music611 for an amount of 57.95 euros per month and this has already been debited twice. I want this to be terminated immediately with a refund of 115.90 euros.

  73. Can you please cancel my subscription I had $115 dollers taken from my account just this week and I am not happy at all can you please email me and let me know what you guys charge as a fee

  74. Kérem, hogy utalják vissza az Önök által levett összeget a számlámra!!! Ha lehet minél hamarabb!!! Előre is köszönöm!!!
    Tisztelettel: Kmeth Zsuzsanna

  75. Tisztelt Weboldal!
    Kérem, hogy töröljenek a felhasználók közül minél hamarabb!!!
    Utalják vissza az Önök által levett összeget!!!

  76. Hello, I did not subscribe to your site and you I have not authorized any payment for your service because I do not use it and I know nothing about your product. I require a refund that you have charged my credit card

  77. £0.94 and then£52.78 was taken out of account and another £50 something has gone this month(dec) not happy .can it be stopped and money refunded please

  78. I’ve had 6 transactionsby from my bank account in the past couple of months, all in the vicinity of $60-70 aud. None are authorised transactions, in fact I just wonder how they have got control of my credit card. Are you able to help?

  79. Took $1.36 out of account when joining was free, attached to a promotional scam to win $5000, if registered with 611music and book jewel.

  80. please cancel membership, and refund $1.36that has been withdrawn, then delete a/c.
    Has been reported to the Australian Scam agency.

  81. Please cancel my membership and and return my money back
    dec 14 – € 57.95
    dec 16 – € 57.95
    jan 14 – € 57.95
    jan 16– € 57.95

  82. I’ve had money taken out of bank account for 611music. I have never signed up for this site, and I have never given my details out to them


  84. I do not want any money to be charged to my credit card and whatever was charged, I want it reversed IMMEDIATELY. I did not tell you I was buying anything from you.

  85. has Illegally tak even money from my account an df I want it back asap.
    I have a family to support and they have STOLEN from me. I w would like it refunded

  86. Please cancel and refund my money immediately I dont know why I’m being charged for this service

  87. Hello! I was charged by music611.Com and Mussicz.Com for amount of 400$..They did 8 transactions,50$ each..First transaction was on 9/14/2020 and the last transaction was on 2/19/2021..As I remember I have activated some kind of “free trial offer” from some site with sport streams and I gave theim my card number but they did not provide any service for me..Finaly I was suprised when I found out that this “music” sites are charging me every month.. I found an e-mail in my inbox from where they confirm my subscription but there they say its all free..I hope you can help me with unsubscription and hopefully getting my money back..Greetings from Croatia

  88. Favor de cancelar de mi cuenta del banco popular la cantidad de $49.95 no se que es no compro nada por internet. Gracias Sarah I. Garcia Quiles

  89. I had contact for an order with the Oxford Club on 14 March 2020 and cancelled the order 125 March 2020.
    On 16 March I was billed $547.24 (486.45 euros)
    I have written many times to the Oxford Club and never get a reply.

    Now my credit card has been billed $15.80 (12.98euros) on the17 February 2021 for which I have not ordered anything and I do not know what it is for.

    Please could you refund me $15.80 and start a process to refund me $547.24.

    According to their rules if you cancell within 90 days you are refunded the total with no questions.

    This seems to be a SCAM and they could continue to bill me any sum of money

  90. I am not happy about this did not subscribe to this had never heard is this until it showed up on my credit card.Please cancel my membership and return my money

  91. Never heard of and never subscribed but they have just taken $67.66 from my credit card – how can this happen? want my money back

  92. Unauthorized payment to 611 50us was taken from my account can you help me get it back

  93. I never subscribed to 611music and it’s taken $77.78 out of my bank. I’m not happy about this due to only being paid 2 days ago and getting money taken out for something I didn’t even subscribe to. I want a refund

  94. I have been charged 74.95 USD from my account today. I want you to please cancel my subscription and also refund my money if possible. Thank you

  95. I have been charged 74.95 USD from my account today by MUSIC611. COM. I want you to please cancel my subscription and also refund my money if possible. Thank you

  96. I would like my money back and this cancelled I never applied for this and I’m super pissed off. I want my $79.88 back and the $2:32 fee U took. I want my money back thanks

  97. My fiance has been charged 2 times 75€ from this site and we want it to stop and would like to get out money back since it’s suppose to be free. And we like to cancel the subsricption.

  98. I would like a refund please. I have paid once already and now this has happened again. Thank you

  99. I have had a few transactions taken out of my bank account. So please unsubscribe me and return my money. I have been to Westpac and they told me to send this e-mail to you. Thank you.

  100. You charged A$79.96 on 27/05/2021 and A$67.02 on 29/05/2021 from my credit card for which I did not order anything. Please refund the said amount to credit card. Also please cancel my membership and stop charging my credit card in future.

  101. You deducted $79.96 from my credit card. I did not order anything from you. Please refund my money to my credit card. Also cancel my membership and stop further charging in future

  102. You deducted $A67.02 on 29/05/2021 for which I did not order anything. Please refund my money to my credit card. Also cancel my membership and stop charging my credit card in future

  103. 19. 2. 2021 sem se pri urejanju DH Denarnika na mobilnem aparatu (slabo se spoznam na elektroniko) , ne da bi vedela prijavila na subscription in od njih dobila sporočilo, da mi od 24. 2. 2021 mesečno zaračunajo in odtegnejo iz Master kartice 57,95 evra. Naročilo sem preklicala v mesecu marcu in dobila od njih povratno informacijo, da po 5-dneh preklic začne veljati. 31. 5. 2021 pa so mi iz kartice***4281, zopet odtegnili za 57,95 evra. Svetujte mi, kaj lahko naredim. Če je mogoče, bi rada naročilo preklicala in dobila zadnji znesek povrnjen.

  104. I don’t know about this membership my cousin unfortunately accepted this membership so please cancelled

  105. I did NOT apply for membership so can you refund my membership of $ 82.79 and cancel my membership PLEASE.

  106. I am charged every month around 84.19CHF from 611MUSIC.COM since 30th March than my card was blocked so it stopped until 1rst July, 1rst August and 1rst September.

  107. I really don’t want my money back, I just want Music 611 off my card please. I had joined Audible to get a book for a course ( as my book had not arrived in time for my class.) And unbeknownst to me I got charged by Music 611 and have not used it ever!