Did MusicZum.com take money from your account?

Did MusicZum.com take money from your account?

Have you checked your bank account or received a notification that a withdrawal has been made from MusicZum.com?

Often customers of MusicZum.com have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from MusicZum.com? It can often be extremely difficult and frustrating trying to get the money back once MusicZum.com has taken them from your account.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might require that you provide documentation that you dont have
  • Your bank might impose a fee that you will have to pay
  • You will be without a credit card for a while since you bank will disable it

We will help you fight MusicZum.com to get your money back

In many cases, we typically manage to get customers their money back from MusicZum within 3-4 days. We know the process and have dealt with MusicZum before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from MusicZum.com back into your account. That’s no cure, no pay!

If you want us to contact and speak with MusicZum.com about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

330 Replies to “Did MusicZum.com take money from your account?”

    1. Why the musiczum.com take money ? How? i not join the member. i need my money back
      I have no idea why the musiczum taking money . Musiczum alway take my money from my acc i want my money back as well

    2. Hello Dear,

      My Name is Ary Mustafa

      My Email is [email protected]

      I opened an account with you but i did not use it.

      You took 49.69 pounds from my bank account.

      Please refund me and close my account as soon as you can.

      Many Thanks

  1. December 8 – $65.78
    Jan 8 – $63. 58
    Feb 8 – $64.41
    March 8- $66. 28
    April 8 – $65.62
    May 8 – $66.54
    June 8 – 66.75
    Canadian Currency amounts

    1. Hi. It’s Ann. Could you please refund money back, cuz misunderstanding language at all. It’s was charged me 78.03AU on 16/05/20. I hope you guys can give me refunds, thanks and apologies about misunderstanding

  2. musiczum have been taking money from my account for over a year and i have never heard of them! i dont even download music or anything! its different amounts depending on the exchange rate each month i need it to stop as i beleive i have lost close to $1000 if not more!

    1. I need my money back, I have never authorised you to draw money from my account this is fraud.

    2. Musiczum have been taking money from my account for over a year and i have never heard of them! i dont even download music or anything! its different amounts depending on the exchange rate each month , need it to stop ,And return my money please $103.14

  3. Hi Musiczum have been taking money from my account for a considerable time. I would like you guys to get me my money back.

  4. They charged my credit card by

    02.07.2018 49,95 EUR
    29.06.2018 49,95 EUR

    …would highly appreciate getting the money back and pay you five Euros for the service!

  5. Hey guys, I’m hoping you can help me get money back from musiczum.. I have never heard of this company I ha3 no idea how the hot my info but they have been taking money fro6my account for about 4 months.. Around $68 each time.. How can I get my money back?

    1. Hi, I found unauthorized charges on my Pospay, from Musiczun.com. online payments
      On the following dates:
      €49,95 il 13-02-2019,
      €49,95 il 13-03-2019.
      €49,95 il 13-04-2019,
      €49,95 il 13-05-2019.
      I would like your assistance to get my money back.
      Thanks for collaboration!

  6. I have not signed up for anything from this company Musiczum.com, they have managed to take $76-17 from my visa account on Friday 10th august 2018.

  7. My daughter thought she was buying a iPhone x for $1 and gave her credit card details. Found out today micmusik.com have been taking monthly payments ranging from 73.84 to 80.00. can you help us get a refund please

  8. Once again they have withdrawn money from my account and I cancelled all subscriptions from Maria.com months ago cause they are fraudulent and lying a.holes when it says if unsatisfied Maria. Com would refund all moneys straight away but instead of refund they keep stealing from my account. Wankers!!!!

  9. Ho fatto semplicemente un sondaggio è in seguito mi hanno sottratto l’importo di 49,95€ per questo sito musiczum.com che non c’entra nulla. C’è un modo per recuperare questi soldi ma soprattutto per disattivare questo servizio?

  10. Buongiorno, avevo caricato sulla mia postepay (carta di credito) 200€ per un acquisto, il 1/11/2018 mi sono stati scalati 49,95€ per l’abbonamento a musiczum.com, ma io non ho mai fatto nessuna registrazione, potete aiutarmi? Grazie

  11. Hello, I would like to unsubscribe from your site and would like to get back the money that I was unjustly charged on my card. Thank you

  12. I am being billed by MUSICZUM at a monthly withdrawal of $69.99 (after conversion to Au Dollars) and have been unable to close or cancel this transaction. Please, can you retrieve at least the monthly amount for December and ensure that this action by Musiczum is canceled forthwith?

  13. They have taken 45 pounds out of my account each day and unbeknowingly. I have previously submitted this form however received no response?

    1. What the F*** I never even had of this app or subscribed to it why would they take my money I need my 78:04 dollars back as soon as possible you don’t know how much I strangled to get this money I’m strangling financially please give me my money back.

  14. Bom dia, o Musiczum já me tirou 99,90€, ou sejá, 45,95€ no inicio de janeiro e 49,94€ agora no dia 4 deste mês e não sei o que fazer para para isso, se me puderem ajudar serei bastante grato, obrigado.

  15. Stopzetting abonnement
    Dont take money from me
    Give me my money back please
    I dont wonna a abonnement

    Stop zetting abonnement

  16. What the F*** I never even had of this app or subscribed to it why would they take my money I need my 78:04 dollars back as soon as possible you don’t know how much I strangled to get this money I’m strangling financially please give me my money back.

  17. I only just noticed that they have taken money from my account, so I looked back thru bank statements and it has been going for at least the last 3 months. I still have to go thru last years statements to see how far back it goes

  18. I got charged 49,95 on 7/2/2019 and I even don’t know musiczum. Please help me to get my money back.

  19. 4KVIDPRO.COM
    Who in the heck are you and why was
    $62.21 deducted from my credit car??
    I have no idea who you are and I don’t play games on my phone or watch or download videos. I want a credit to my credit card.

  20. accidentally my child sent me and they do not want to give me the money back because I do not use them

  21. Bloody musiczum.com has taken $80.92 from my acc bloody arseholes #254806 – 18889063585 CY, I want my money back

  22. I have money taking out of my account for this company I cant understand why as I dont have dealings with this could you help me please on low wage and this is my bill money

  23. I’d appreciate it if your service could assist me to recover funds taken by Musiczum from my account?

  24. US$49.95 on 05/27/19 No noticeable goods or service.
    US$49.95 on 07/07/19 No noticeable goods or service.
    Credit card had stayed in my wallet for the month, (no job).

  25. How do I stop Musiczum taking more money from my account and get a refund for what they’ve already taken ?

  26. They took £51.92 plus 2 other withdrawals but they were £1 and another for£1 something im not worried about them i would like ur help to get the 52 pound back plz

  27. They took £51.92 plus 2 other withdrawals but they were £1 and another for£1 something im not worried about them i would like ur help to get the 52 pound back plz

  28. They took £51.92 plus 2 other withdrawals but they were £1 and another for£1 something im not worried about them i would like ur help to get the 52 pound back plz

  29. They took £51.92 plus 2 other withdrawals but they were £1 and another for£1 something im not worried about them i would like ur help to get the 52 pound back plz

  30. They took £51.92 plus 2 other withdrawals but they were £1 and another for£1 something im not worried about them i would like ur help to get the 52 pound back plz

  31. They took £54.03 on 13th August I cancelled my subscription even though I signed up to pay as you go option

  32. You have taken funds our of my account without my authorization I would like the funds deposited back into my account. If you have my details on your mailing list cancel now, those payments that were taken without my knowledge were 2 payments of $1.61 and $79.47. I want deposited bank into my card. I can verify these details to you from my bank if you require it. So please do not take any more funds out.

  33. I have already inform you’s that money have been withdrawn from my account without my knowledge and authorization, You have withdrawn $ 79.49 and 2 payments of $1.61 and $1.61 I am requesting that you send that monies back into my account. Take me off list.

  34. 24 Sep 2019 TodayCurrent balance: $3.11
    toMICMUSIK.COM EFTPOS TRANSACTION
    – $79.47
    tomusiczum.com EFTPOS TRANSACTION
    – $1.61
    toMICMUSIK.COM EFTPOS TRANSACTION
    – $1.61
    this amount of monies was withdrawal and taken from my bank account without my knowledge. I would like my monies deposited back into my bank account now. Or I will be procedeing with legal avenues to have it withdrawn from your account. Just give back me monies and under no circumstances take any monies out of my account.

    1. You can dispute a transaction recorded in your monthly statement, by contacting us within 30 days of the statement date if:

      The transaction wasn’t authorised by me.
      I have been charged for something I have not subscribed too.
      You continues to charge you even though I have previously asked you cancelled something I did not authorised.
      Just stop taking money out of my account.
      So again give me back my monies you bunch of crooks.

  35. On the @3rd of September Musiczum.com took monies out of my bank account with my knowledge and authorisation of 26 Sep 2019 TodayCurrent balance: $1.65
    tomusiczum.com EFTPOS TRANSACTION
    – $1.61
    toMICMUSIK.COM EFTPOS TRANSACTION
    – $1.61
    24 Sep 2019 TueDay end balance: $4.87
    tomicmusik.com 21 DEBIT
    – $79.81
    toForeign Currency Fee DEBIT
    I would like to have my funds back into my account.

  36. Hi just thought I would continue my followup to be a thistle in the thorn of this company that has taken moneys out of my account without my authorization and knowledge . I will continue this until my monies has been returned to my account.

  37. just doing another follow up to the last lots of correspondence trying to have my monies forwarded back to my bank account, 2 payments of $1.61 was forwarded now still awaiting my $79.47 that was withdrawn from my account without my knowledge or authorization.

  38. Good morning, gentlemen

    On the 21st of September I gave the account number in order to be able to see a topic related to my work.

    The propaganda said that he had 5 and one month to perform tests at zero cost €0.

    My surprise has been that the same day you without a permit we charge € 1.03. On September 26, we charge € 57.95.

    And on October 1 we return € 1.0.

    Gentlemen I give them three days because we have returned the € 57.95 because I have used any of their products (this is called fraud, misleading propaganda and skin care)

    After three days, if I have not received the money that you have stolen from my account and my good faith has skipped, my law firm and the Autonomous Police of Catalonia will receive a complaint against you.

  39. Salve, ho trovato degli addebiti Non autorizzati sulla mia Pospay, da parte di Musiczun.com.
    Nelle seguenti date: 13-02-2019, 13-03-2019,13-04-2019, 13-05-2019.
    Desidero avere la vostra assistenza per riavere in dietro i miei soldi.
    Grazie per la collaborazione!

  40. This place is bullshit!! I haven’t agreed for use to take money out of my account!! That money was money as a gift I got from my family overseas for my new born son!! Fucking rediclious

  41. Charged me $76.21 on the 2nd September and the 12th October 2019!! Don’t even know the website and never heard of it till recently taking money from my bank account

  42. Hi,
    from Germany, I’m writing to you in the name of my dad, who has constant debits, on his credit card, from Musiczum.com and Musicmac.com.

    I just want to stop the debits, a refund would be good.

    What can you do about it?
    greetings
    Marius

  43. Hi been over a week since my last correspondence re my funds that was withdrawn out of my account without my knowledge and authorization could I please have my funds deposited back into my bank account

  44. per favore, ativatevi , per recuperare i mie soldi prelevati in 4 rate di 49,95 ogbi una :
    13/02/2019 € 49,95
    13/03/2019 €49,95
    13/04/2019 €49,95
    13/05/2019 €49,95
    vi paghero commisione. grazie.
    By Roma Italia

  45. I wasn’t aware that I had signed up for anything from musiczum and now I have 67$ gone from my bank account

  46. This website has deducted unauthorized payments from my debit card. Bank account entry reads:
    micmusik.com18887940963CYPCY for USD49.95
    Please assist.
    Thank you

  47. Hi I think this the first time I’ve seen musiczum take money from me I’m a mum of 5 kids and all they left me with was $40 I’m soooo p……….ed off thanks I really hope I get it back as I’m in need

  48. Ich habe musiczum.com keinen Auftrag gegeben,auch eine Bestätigung über eine Bestellung ist mir nie zugestellt worden,bewusst habe ich auch keine Probebestellung vorgenommen da ich noch nie irgendwelche Musik aus dem Netz runtergeladen habe. Ich gehe von einem vorsätzlichen Internetbetrug aus und werde falls auch Sie keinen Erfolg haben Strafanzeige bei der Polizei stellen.
    Bitte nehmen Sie Einfluss auf Musiczum.com , damit mir das zu Unrecht abgebuchte Geld wieder auf mein Konto zurücküberwiesen wird. Weiterhin frage ich an, wie ist musiczum.com an meine Bankdaten gekommen, ich habe keine Einzugsermächtigungerteilt und auch keine Daten angegeben.
    Abgebucht worden sind: September 2019 1.03 €uro
    Oktober 2019 57,94 €uro
    November 2019 57,95 €uro
    Ich habe sicherheitshalber bei musiczum gekündigt, eine Kündigunsbestätigung liegt mir vor,
    ebenso habe ich ausdrücklich irgendwelche Abbuchungen von meinem Konto verboten.
    Für ihre Hilfe besten Dank.

  49. I do not know what this is, I do not use it and I did not register musiczum.com! They took my money 49,59€ every 14. from July till today! I noticed now that they are doing it! What can I do to get money back? Please answer me quick or i will go to the bank

  50. Helo. Can you help me get my money from muziczum. com back please? They used my money from 2018 every month and I dont know what to do. Thank you.

    Lp,

    Ines Majcen

  51. Hello,
    yes they are taking money from my account. please help me to stop it an if it is possible to take the money back.
    thank you

  52. Hi I want to ask you to to refund me £48.79 that was withdrawn out of my account today 26th of February without my knowledge and authorization ! Could I please have my funds deposited back into my bank account?

  53. Witam musiczum pobrało mi 52 funty kiedy ja nawet nie korzystałam z tej aplikacji chciałabym zdobyć zwrot pieniędzy na konto

  54. I been scammed by musiczum 13/03/2020 – 57.95 Euro. Can you attempt a refund of my money please.

  55. Hello my name is Quintin and I’ve been charged $82.87 that I was un aware of, I would like to get a refund back on it if possible. Please help for I am really annoyed by this.

  56. Jó estét kívánok
    Vetek le a kártyámról pénzt
    Wekshop. COM 9 euró 04.07 én 20:04 kor
    Musiczum. com 04:09 19:45 kor 75 eurót
    Ebben szeretnék segítséget kérni

  57. Hi There,
    I got charged by music zoom in March and April 2020 and did not sign up for a paid subscription. I had signed up for something else which came with a 5 day trial. I logged in to musiczum and saw that there was no subscription applied so was happy that the 5 day free trial would just cancel unless I subscribed to a paid service. The information in the login area seemed clear and above board so I did nothing furhter with it, especially as the info received by email showed a £0 ‘reoccuring transaction’. On review of my transactions over the last 8 wks (because money that should have been on my account wasn’t) i noted a charge of £50.67 on the 3rd March and another £51.21 on the 5th April.
    This prompted me to take another look at my Musiczum account. It has now signed me up to premium membership which i did not agree to, nor have I had any other emails advising of the change to my account or confirming the subsequent cancellation I have processed (it advises they will send an email which they haven’t).
    Under current conditions I cannot afford to paying for something I a) did not agree to and b) have never used. Please help me get my money back!

  58. I want to cancel my subscription as I am not aware what the hell this is and they are taking money from my account.. how do we cancel it

  59. Hi
    I am Po Cha. please refund me back money in my bank account because i saw your took my money 77.60$ today. so, please refund me back it amounts. Thank you

  60. musiczum taken $78.31 28 may 2020, $82.02 20th April 2020, $85.93 !8 March 2020, $76.64 18 February 2020. Australian Dollars

  61. Верните пожалуйста мои деньги я покупку не делала на сайте musiczum.com

  62. Верните мне деньги на мой счёт я покупку не делала со счета сняли 60$ Music.com верните деньги

  63. BONJOUR J’AI COMMUNIQUÉ PAR TÉLÉPHONE AVEC VOUS ET PERSONNE NE PARLE FRANCAIS!!DEPUIS MARS 2019 J’AI UN PAIEMENT DE MUSICZUM QUI PASSE SUR MA CARTE DE CRÉDIT AU MONTANT MOYENNEMENT DE 70$, QUI DONNE UN MONTANT DE 1050.00$ ENVIRON JE VEUX UNE ANNULATION IMMÉDIATEMENT ET UN REMBOURSEMENT SVP MERCI

  64. Please cancel my Musikmac account!
    30.06.2020. +18889063585 CY 49,95 USD Muziczum.com
    24,06,2020 +18773460687 CY 1,03 USD Playtopz.com
    24,06,2020 +18889063585 CY 4,99 USD Muziczum.com

  65. I cancelled my suscription with Musiczum in March 2020, I received a reference number 454117419 telling me that the unsuscription had been done! Unfortunately the withdrawal of 75 euros is still on my visa account monthly . No answer from them

  66. I got charged 49.95 USD on 15th, July through 247playz, and 49.95 USD on 17th, July through musiczum. Actually, I have never known this website.

  67. I was charged € 57,95 on 3 times:
    25/05 again on 26/06 and again on 31/07
    please , I`M NOT RICH AND i HAVE 2 SICK PERSONS WITH ME AT HOME !!!!!!!!!!!!!!!!!!!!!!!!!

  68. I want my money back. I have never signed up for a subscription. They are a thieving pack of arseholes.

  69. Hi how do I go about getting my money back from this website it’s taken a lot of my money from my bank and I would like a refund

  70. $78.91 I want refunded back into my account. Cancel subscription. Quick to take money from people MusicZum.com but not quick to notify customers to see if they want to continue their subscription. This is my 3rd message.

  71. I was charged $67.68 CAD by musiczum without ever subscribing (to my knowledge) and would like to get my money back. Any help is appreciated

  72. War etwas geschockt weiss nicht wie ich an das gekommen bin im meinen Alter 75 soetwas a zu schließen ist nicht normal bitte um versuchen sie das wieder rückgängig zu machen danke

  73. Want no more dealings with Musiczum.com
    Only just picked up they have been making unauthorised withdrawals
    This financial year 3 off totaling $211.21 Aus

  74. Man hat mir 57,95€ von meinem Konto abgebucht möchte sie bitten mir das wieder zurück zu holen habe weder ein Abo noch eine Mail Adresse bei denen

  75. Bitte sie mir die 57,95 € die von musizum abgebucht wurden von meinen hvb Bank habe weder ein Abo noch eine Mail Adresse bei denen bedanke mich im voraus klaus schade

  76. Kerem a penz visszatéritesét ugyanis nem regisztraltam semmilyen ilyen oldalra és honnan tudják a kártyámat hasznalni??!!!!

  77. No money has been taken but, I have subscribed and I want to unsubscribe since they are still charging me but I don’t have sufficient amount.

  78. Quiero saber porque me descontaron de mi cuenta 49.99 cuando no me suscribí voy a reportarlo al banco.

  79. Hi I recently was on line and try to view a recipe and it said I would not be charged if I put in my credit card details. It took $1.63 out the on the 23rd October it with drawer $119.00 out from musiczum.com. I was so upset with this as I needed that money as we were heading away on a family holiday. Is their any way I can retrieve this money.

  80. You morherfuckers just took out my rent money of 118 I have never signed up with use b4 so I im not refuned in full about shit gonna go down period

  81. I have had a transaction from musiczum I want them bard from collecting money from my account I never signed up with them I had $71.44 taken out if my account

  82. Hello. I’ve just looked at my bank record and it’s showing a pending payment of $78.00 o have asked many times I want my subscription cancelled and to no avail has it Been done. Please make contact that this matter is getting sorted and my money refunded. Thank you Helena

  83. Hi please stop taking the money in my bank acct .
    And please refund and please back my money
    I’m not happy for your Attitude

  84. I William Tipene, request the cancellation of our Rocket Mars Radio and Musiczum.com subscription as of today 20th November 2020. This is something that we had not wanted and your company are lucky that we had not been receiving bank statements to show the withdrawal/direct debit to your company.

    Appreciate your response and action taken to cancel subscription.

    Regards
    William Tipene

  85. I William Tipene, request the cancellation of our Musiczum.com subscription as of today 19th November 2020. This is something that we had not wanted and your company are lucky that we had not been receiving bank statements to show the withdrawal/direct debit to your company.

    Appreciate your response and action taken to cancel subscription.

    Regards
    William Tipene

  86. Musiczum.co has taken money from my a/c without my permission on Nov 10th 2020 $69.02 and 9th Dec 2020 $67.77. Also Facebook 16th Nov $94.82 without my knowledge. Thank you in advance.

  87. hello from my account the 75 euro has disappeared from your account I have not ordered anything from you what is it?

  88. I didn’t even subscribe to them, I’ve never even heard of them. Please get my money back, I’m constantly being ripped off and I can’t afford it. It’s leaving me broke

  89. I have no recollection of signing up for this service and they are taking $105.75 monthly from my account. your help to cancel whatever this is and obtain a refund would be great. thanks

  90. You have taken money out of my account with out authorisation. This is theft and fraud you need to reimburse my account

  91. Hi I need to unsubscribe from.the website musiczum as I created an account n paid $1 and its not working. I dont want any more money coming out as I put in my card details.

  92. musiczumcom 18888965411 CY took 75 euros from my account 26.01.2021 for the second time I have no idea why I did not log on to this page I am asking for your help I have no idea how to block it in total they took me 150 euros is a lot I am asking for help

  93. I visited the website of Musiczum.com a month ago and requested to fill-in my Credit Card information for access for 5 day trial. I just visited one time and without further use. But I found my account was charged USD 49.95 on Jan 23, 2021.

  94. I am not even sure who this muz.com is. I am getting money taken out of my account time amd time again. I want it to stop

  95. how can i get my money back from musiczum ? musiczum take money from my bank account 49.95$. please help me !

  96. they said just registration free only but not to charge anything..but its automatic subscription if u get to register and deduction in my account after the end of month.

  97. I had $78.93 deducted from my credit card without authorisation and approval. I want this refunded.

  98. I have had a sum of $64 .11 taken from my account with out my consent how do l stop this in future

  99. Yes they have taken money from my account and I would like it back as I know nothing about them taken $80.63 out of my account for anything. Thank you

  100. Yes they have not once but 2 time, I had my bank ring me yesterday 2 see if I had given them permission, I told them no, and they were looking into it, I just checked my bank and THEY did refund me but took it back out

  101. I didn’t authorise musiczum to take money from my account. I don’t even know what or who musiczum is. I’m going to get my money back through the bank. But the bank shouldn’t have to pay for their fraudulent act. This needs to shutdown. I’m so tired of my account being comprised.

  102. i have been charged on my credit card USD49.95 though i have not subscribed to musiczum.com

  103. Yes I’d hire you because they stole 65.00 Canadian from me. But how do I know who you guys are and if I can trust you now? I’m scared because I’ve lost tons of money since covid. I was robbed by casino accounts overs 2000.00 last year and never got that back either. Now its nit about the money its about their thievery and they don’t deserve one penny of honest peoples money lining their fifty dirty pockets

  104. i dont recall subscribing to anything lately so i dont understand why Musiczum is billing me $73.30 i’d like a refund please and to cancel my subscription to whatever this is !

  105. i wish to know why you have taken 50,95 from my account i have not sign up to any of your company i am 89 years of age now i cant buy my food for the week as i am only 100 pounds aweek to lve on yours sincerly william j mccreery