Did PointShop take money from your account?

Did PointShop take money from your account?

Have you like many other customers from PointShop also been charged money on your credit card that you have not authorized?

Often customers of PointShop have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from PointShop? It can often be extremely difficult and frustrating trying to get the money back once PointShop has taken them from your account.

Why a chargeback might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might impose a fee that you will have to pay

Let us help you get your money back

In many cases, we typically manage to get customers their money back from PointShop within 3-4 days. We know the process and have dealt with PointShop before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from PointShop back into your account. That’s no cure, no pay!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.