Do you have an unauthorized charge from on your card?

Do you have an unauthorized charge from on your card?

Have you like many other customers from also been charged money on your credit card that you have not authorized? have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is there a way to get your money back Often customers find that it can be extremely difficult having their money returned to their accounts once has taken them.

Your bank might not want to do a chargeback, and neither should you

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might impose a fee that you will have to pay
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

Let us help you get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

39 Replies to “Do you have an unauthorized charge from on your card?”

  1. Hi there pepplays have deducted $72.86 and $1.48 in two transactions from my westpac accout without my consent. let me know why you have deducted it and please refund.

  2. charged $78.20 on 15 August and charged $77.77 from my credit card. Don’t know who they are. Want my money back

  3. You have charged my card and i dont even know what this is. I want a full refund and to cancel any subscription that may have caused this withdrawl to take place.

  4. unauthorized charges to my account. December 6th 2018 $74.69 and Jan 7th 2019 $76.77.
    Have never ever heard of you so never subscribed. Please fix this asap.

    1. Mi sono accorta che da due mesi la popplayz mi decurtazione 49,70 dalla post pay senza che mi sia accorta di averli autorizzati. Come fare x il rimborso?

  5. Pepplays fraudulently took money from my credit card after stating that the transaction was unsuccessful leading me to believe that nothing had been set up therefore after a 5 day free trial charged me 49,95 euro

  6. hi i was checking my account and i can see a debit €57,00 and i didnt alowed it …i would like to receive this money back

  7. Had an unauthorized money withdrawal from my bank account by didn’t use any of their product nor I have any subscription . so very much want my refund back.

  8. I spoke to someone from pepplays and they said that my subscription had been cancelled but they still took money out of my account

  9. I cannot believe that you have taken money from my bank account! I have not signed up for this, as I have no need for your services!!! I want this money to be refunded to my bank account immediately! It is a disgrace that it is so easy for companies to take money without consent!

  10. Help me please. stole $72.58 from my NAB (National Australian Bank) account on 4th of november and then took more money out again on 25th of october $1.51.
    I’m worried they will take another $73 out once i get paid on wednesday from my work.
    I never paid for money to get stolen from me without me knowing, large amounts to.
    I would like a refund and will give my NAB (national australian bank) details to you in private. As in bank card details etc including bsb and whatever you need to get stuff refunded and given back to me.

  11. Pepplays charged my Visa card with the amount of euros 57.95 beginning December 2019. I have no idea what Pepplays is and I have never been informed of any amount to be taken from my Visa account. What can I do??????

  12. I am being charged £49.48 from pepplays. Com and I don’t know why I, want a full refund of all monies refunded back to my card and cancel my subscription membership. This was an unauthorised transaction and I want a full refund

  13. hi pepplays you have deducted money from my account from my account with out my permission i would like my money back

  14. PLAYGR8 has deducted 72$ on two occasions from my mum’s account, totalling to almost $150.
    i need this to stop and need to be refunded.