Do you have an unauthorized charge from PointShop on your card?

Do you have an unauthorized charge from PointShop on your card?

Are you in the same boat as many other customers who also have had money charged on their credit card from PointShop?

PointShop have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is there a way to get your money back PointShop? Often customers find that it can be extremely difficult having their money returned to their accounts once PointShop has taken them.

Your bank might not want to do a chargeback, and neither should you

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will be without a credit card for a while since you bank will disable it
  • Your bank might impose a fee that you will have to pay

We can help you get your money back

In many cases, we typically manage to get customers their money back from PointShop within 3-4 days. We know the process and have dealt with PointShop before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.