Do you have an unauthorized charge from Xilo.net on your card?

Do you have an unauthorized charge from Xilo.net on your card?

Have you discovered that money has been taken from your credit card from Xilo.net?

Xilo.net have build a business around a subscription model that automatically charges its customers from their credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once Xilo.net has taken them.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Xilo.net revoked
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might require that you provide documentation that you dont have
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund

Let us help you get your money back

We have helped consumers get their money back from Xilo in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Xilo.net about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.