How to get money back from SproutSocial

How to get money back from SproutSocial

Are you in the same boat as many other customers who also have had money charged on their credit card from SproutSocial?

SproutSocial have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from SproutSocial? Often customers find that it can be extremely difficult having their money returned to their accounts once SproutSocial has taken them.

Things to consider before doing a chargeback with your bank

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • It might be difficuelt getting a new credit card
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from SproutSocial revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will be without a credit card for a while since you bank will disable it

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from SproutSocial within 3-4 days. We know the process and have dealt with SproutSocial before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from SproutSocial back into your account. That’s no cure, no pay!

If you want us to contact and speak with SproutSocial about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.