What to do if Frock Box took money from your bank account

What to do if Frock Box took money from your bank account

Are you in the same boat as many other customers who also have had money charged on their credit card from Frock Box?

Often customers of Frock Box have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from Frock Box? It can often be extremely difficult and frustrating trying to get the money back once Frock Box has taken them from your account.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • It might be difficuelt getting a new credit card
  • Your bank might require that you provide documentation that you dont have
  • You will be without a credit card for a while since you bank will disable it
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place

We can help you get your money back

In many cases, we typically manage to get customers their money back from Frock Box within 3-4 days. We know the process and have dealt with Frock Box before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Frock Box back into your account. That’s no cure, no pay!

If you want us to contact and speak with Frock Box about your money, then just submit the form below and we will get started right away:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.