What to do if He.net took money from your account

What to do if He.net took money from your account

Have you checked your bank account or received a notification that a withdrawal has been made from He.net?

He.net have build a business around a subscription model that automatically charges its customers from their credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once He.net has taken them.

Why you should avoid doing a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might impose a fee that you will have to pay
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from He.net revoked

We will help you fight He.net to get your money back

We have helped consumers get their money back from He in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.