What to do if LiveChat took money from your account!

What to do if LiveChat took money from your account!

Have you discovered that money has been taken from your credit card from LiveChat?

Often customers of LiveChat have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is there a way to get your money back LiveChat? Often customers find that it can be extremely difficult having their money returned to their accounts once LiveChat has taken them.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might impose a fee that you will have to pay
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

Let us help you get your money back

We have helped consumers get their money back from LiveChat in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.