What to do if Prize Candle Club took money from your bank account

What to do if Prize Candle Club took money from your bank account

Are you in the same boat as many other customers who also have had money charged on their credit card from Prize Candle Club?

Prize Candle Club have build a business around a subscription model that automatically charges its customers from their credit card. So what do you do now to get your money back? It can often be extremely difficult and frustrating trying to get the money back once Prize Candle Club has taken them from your account.

Why a chargeback might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might impose a fee that you will have to pay
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • Your bank might require that you provide documentation that you dont have

We can help you get your money back

In many cases, we typically manage to get customers their money back from Prize Candle Club within 3-4 days. We know the process and have dealt with Prize Candle Club before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Prize Candle Club, then just fill out the form below and we will start the process:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.