What to do if Snailbox took money from your bank account

What to do if Snailbox took money from your bank account

Are you in the same boat as many other customers who also have had money charged on their credit card from Snailbox?

Often customers of Snailbox have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from Snailbox? It can often be extremely difficult and frustrating trying to get the money back once Snailbox has taken them from your account.

A chargeback with your bank might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might impose a fee that you will have to pay
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • It might be difficuelt getting a new credit card
  • Your bank might require that you provide documentation that you dont have
  • You will be without a credit card for a while since you bank will disable it

We can help you get your money back

In many cases, we typically manage to get customers their money back from Snailbox within 3-4 days. We know the process and have dealt with Snailbox before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.