How to get money back from Freshdesk

How to get money back from Freshdesk

Have you discovered that money has been taken from your credit card from Freshdesk?

Freshdesk have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Freshdesk? Often customers find that it can be extremely difficult having their money returned to their accounts once Freshdesk has taken them.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

We can help you get your money back

In many cases, we typically manage to get customers their money back from Freshdesk within 3-4 days. We know the process and have dealt with Freshdesk before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Freshdesk, then just fill out the form below and we will start the process:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.