How to get money back from

How to get money back from

Have you like many other customers from also been charged money on your credit card that you have not authorized?

Often customers of have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from It can often be extremely difficult and frustrating trying to get the money back once has taken them from your account.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • Your bank might impose a fee that you will have to pay
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

We will help you fight to get your money back

We have helped consumers get their money back from in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

164 Replies to “How to get money back from”

  1. Jag har inte godkänt något avtal för att dom skall debitera mig för något.Dom drog 523 kr från mitt konto , den 180521. Hoppas innerligt att jag kan få pengarna tillbaka.

  2. 9/12/2017 USD$49.958/AUD$68.58
    9/01/2018 USD$49.958/AUD$68.68
    9/02/2018 USD$49.958/AUD$68.84
    9/03/2018 USD$49.958/AUD$66.22
    10/04/2018 USD$49.958/AUD$67.20
    10/05/2018 USD$49.958/AUD$69.23

  3. my friend was charger for 371kr on may 31 I think she got skam because she was never make any membership on that site we already talk to the bank about it and they told her that she contact goplay. com how kan we contact that company they don’t have anykinds of no I doing this for a friend sincerely yours jackilyn uy Barrett

  4. Please help.. Goplayz has taken $75.55 from my account without my authority. My bank has cancelled my card. Can you help to retrieve my money back please.?

  5. Hi there i would like a refund of my money back guys cant take money of my acc without my permission

  6. Hi Team Apparently n the 10 June 2018 someone visited the Goplayz website using my MasterCard debit card for a subscription for ?? I was not aware of this website. On checking my bank account today I note the amount of $74.14 plus a foreign exchange $1.86 I have contacted my Westpac Bank to request a chargeback but they say that because my card was used the I need to contact Goplayz and request this first, unfortunately I have been unable to find the correct website. As a senior pensioner I am unable to lose this amount of money to a fraudulent website can you assist. I have read that this company has a bad reputation for this type of charges to account. Please can you advise Regards Barbara

  7. Hi yes I am one of these people charged for something I have not brought from goplay I am requesting my money back as it is still pending as it states on my oh. Thank you.

  8. Hello! On June and July was charged a fee 49.95 USD from GoPlayz. I would like to get back a money. Transaction wasn’t authorized. Please a refund 99.90 USD.
    Yours sincerely,
    Bartosz Kubicki

  9. I have not give any authorization for to charge my account for any reason and I expect my money back as soon as possible
    24/9/2018 visa purchase 38.25£
    23/10/2018 visa purchase 38.56£

  10. Har ikke gitt noen tillatelse til å belaste minn konto for kr 496.11 (€49.95)
    Kjenner heller ikke til selskapet. Håper de betaler tilbake snarest.

  11. I did not give authorization for to charge my account for any reason, and I expect to get my money back ASAP

  12. Hi i have been charged a fee of $41.00 dollars or more for the past 8 or more months that i dont use
    the site i dont even know any thing about it so can you please refund me the money
    Thank you

  13. I have been charged USD49.95 for 6 months from Oct 2018 to February 2019.
    I do not know what this charge is for: I do not want to have any more money taken from my account and I want USD300.00 already deducted returned.

  14. Hi I cancel my membership and you guys are still from moving money from my account please I want my money back I’m a single mom

  15. Hi There,

    I have been charged from Goplayz company when I haven’t even signed in and stated on there website that you don’t get charged when signing up

    Now my home loan hasn’t been paid this week due to this transaction would like a immediate refund!

  16. Hi
    i don’t remember of subscribing here and they charge me $73 Please help me to get it refubded

  17. date 17/6/2019 and 19/6/2019 you deduct from my debit card amount of 390.42 AED
    PLEASE return my money (MCMEIAZ.COM &GOPLAYZ.COM 18664731980 AND 18663583539) THANKS

  18. I have not signed up for any services from GoPlayz but $49.00 plus change was taken off my credit card. I have never heard of this place. I want my money back!@

  19. I never let anybody to do deduction in my acct.Even this site stop stealing money to poeple,give my money back.

  20. Hi, would be very grateful if you could retrieve my money, I am in a disability pension so have little to live with; not sure how these scammers tricked me, though I was fairly savvy with the internet these days apparently not
    Thank you

  21. Need help in getting my money back from Goplayz as this has happen twice to me now do t know how this has happen but need it to be stopped!

  22. I did not give authorization for to charge my account for any reason, and I expect to get my money back asap.I realize just now .
    Since November 2018 till now,July 2019 monthly they charge my Master Credit Card ( $49.95 – POS-GOPLAYZ.COM)

  23. is without authorization monthly taking $49,95 since November 2018 until now ,July 2019.I did not previously check my Internet Banking Report and this month I realize they are billing my Credit Card with unacceptable and unprofessional and not authorized transaction. Please help me to get my money back and let me know how to cancel service . I am agree for your charge fee, as well.
    Thank you very much for your help and service in advance.
    Warm regards,

  24. When i joined goplayz i was told it was free and i did not want a subscription the money was automatically taken from my mastercard i exspect a full refund this is false advertising
    Thank you
    David doyle

  25. I would like help getting my money back from goplayz please. I’ve been charged for 2 mths that I did not authorize.

  26. I just signed up for the free trial but did not watch or do anything on the GoPlayz
    com site. I already cancelled the “said” membership today. They debited 181.82 QAR from my account. I want my refund because I did not know that the free account will automatically renewed to a premium account.

  27. Hello. I need your help. I have not received any services, and I have not authorized to charge. Can you help me? Thanks

  28. I signed up for a free trial at go plays and have need charged twice by them the first was 3 days after I signed up for the free trail they took £106 out my account altogether can you help me please to get it back

  29. Signed up for ebook. Said will be charged only for premium upgrade. But charged automatically. Cannot find ebook. Redirects to some movie site

  30. Hi, I was scammed about 58€. I registered on the website goplayz 10.10. 2019 and I also put in account details, however they first took me 1€ and today 57€. They promised me a safe registration with no fees and the website looked authorized. They ripped me off and I want a refund.

  31. Hello. I do not know why You discount from my card 49.95USD from 18663583539 goplayz.c Can you refund me and cancel these payments?

  32. I did not give permission for to charge my account for any reason, and I expect to get my money back as soon as possible. Quite angry

  33. Please help.. Goplayz has taken £50 from my account without my authority. My bank has cancelled my card. Can you help to retrieve my money back please.?

  34. well i started to sign up with goplayz they said my credit card was not valid , imagine my surprise when i check my bank accoun5t and they taking my money , i want it back and cancel them can you help

  35. I haven’t authorised or had knowledge I was signed up with goplayz. Can I have my money returned ASAP.

  36. Hello I logged in to my internet banking this evening only to find a payment for £57 debited from my account for goplayz, I had no idea what this is and can I’ll afford to loose this amount or any amount especially on something I don’t want or need. Please can you help me go about retaining a refund asap as I am on sick benefits universal credit and cant afford to loose this.

  37. Hi,
    I would like to full refund, because I’m not subscribed for anything. I don’t know this website or they misused my data….I want to back my money. So please do something!

  38. Take my name off your database. I have emailed you to delete my card details from your system. Again you have taken money out of my account without my permission. Refund my money NOW!!!

  39. Someone help they took £53 away from me and I never even signed up I just want my money back please help

  40. took totally 460.21NZD since August 25th. and are in the same group. I didn’t remember I registered an account on these websites so I actually haven’t use any resource on these two websites!

  41. Por favor yo no he autorizado para retirar dinero de mí cuenta de banco y dos veces han retirado $49.99 me pueden ayudar con esto gracias

  42. Who are these clowns at goplayz….my daughter gave no authorization for money to be taken out of her account…refund our money ……….cant believe these scumbags are getting rich by doing this sh*t…..

  43. I have only been charged a small amount ($1) but am concerned it will escalate. I had never even heard of until I saw the item on my credit card statement.
    I don’t know what they do, and have never authorised any payment.

  44. have taken $80 from my account and i have never subscribed to them this has left me with $30 to live on for 2 weeks please help

  45. I am not Online Purchase
    By: **7659; Mada,
    Amount: 75 USD
    Account number: xx003
    Country: Cyprus
    Date: 2021-05-04 16:03Please refund mai money

  46. I have not subscribe to goplayz and they’re taking money out of my account how do i get them to stop

  47. Money to taken by goplayz AND musikzoo !
    I’ve never heard of them – I don’t use ANY steaming services !
    Both subscriptions started on the same day & the user number of eight digits was only different on the last number & numerically !

  48. Hi Team, four months charged my account through Visa card I actully never use and do not check that account on regular basis. I did not give authorization for to charge my account for any reason and I never visited that page, I even dont know what content it has. Please help me to get my money back.

  49. Please help me get my money back from mediaz247 … I didn’t even know what is that website …they took my money 49 from my bank account … Please

  50. I was charged $71 this was an unauthorised transaction and I would like a refund an any subscription cancelled i didnt authorised this im reporting to police

  51. I just realized I have been getting a charge for 49.95 US each month since Jan that happened I have no i didn’t notice sooner, I had no idea. What Goplayz is I have no idea. I definitely did not authorize this charge.