What to do if Freshdesk took money from your bank account!

What to do if Freshdesk took money from your bank account!

Have you like many other customers from Freshdesk also been charged money on your credit card that you have not authorized?

Often customers of Freshdesk have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from Freshdesk? Often customers find that it can be extremely difficult having their money returned to their accounts once Freshdesk has taken them.

Why you should not do a chargeback

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • You will be without a credit card for a while since you bank will disable it
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • Your bank might impose a fee that you will have to pay

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from Freshdesk within 3-4 days. We know the process and have dealt with Freshdesk before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Freshdesk about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.