What to do if Hero Box took money from your bank account

What to do if Hero Box took money from your bank account

Have you checked your bank account or received a notification that a withdrawal has been made from Hero Box?

Often customers of Hero Box have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So what do you do now to get your money back? It can often be extremely difficult and frustrating trying to get the money back once Hero Box has taken them from your account.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might require that you provide documentation that you dont have
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • It might be difficuelt getting a new credit card
  • Your bank might impose a fee that you will have to pay

In many cases, we can get your money back within 3-4 days

We have helped consumers get their money back from Hero Box in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Hero Box about your money, then just submit the form below and we will get started right away:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.