What to do if Mailchimp took money from your bank account!

What to do if Mailchimp took money from your bank account!

Are you in the same boat as many other customers who also have had money charged on their credit card from Mailchimp?

Mailchimp have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Mailchimp? Often customers find that it can be extremely difficult having their money returned to their accounts once Mailchimp has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might impose a fee that you will have to pay
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Mailchimp within 3-4 days. We know the process and have dealt with Mailchimp before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Mailchimp about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.